Conflict Resolution


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This online Conflict Resolution Training course is designed for the use of all levels of employees. This course provides the user with effective techniques and strategies to handle conflict in the workplace.

This CPD Accredited course can be completed in just 30 minutes and it provides the user with a printable certificate upon completion of the end-of-training test.

Learning Outcomes

  • Understand the different types of conflict and their consequences
  • Learn strategies to prevent conflict
  • Understand how to handle serious conflict

Course Contents

This training course is broken down into 3 sections

  1. Introduction to Conflict
  2. Tips & Techniques
  3. Handling Serious Conflict

Download and Print

Each of our courses ends with a test to measure your knowledge of the subject.

What does my certificate include?

Your certificate includes your name, name of course taken, date of completion, expiry date and stamps of approval or accreditations by recognised authorities.