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Troubleshooting

Popular support articles

If something isn’t working, take a look at the articles below which will help you resolve common issues. If your problem isn’t covered, please get in touch ensuring you provide as much detail as possible.

FAQS
Why do I not have a certificate?

There are a couple of reasons why a certificate may not have been be issued....

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FAQS
What is an “Error Code 31”?

If you receive this error code it is because you are accessing the course on...

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